Incentive Compensation at Scale: How Governance, Platforms and AI Earn Field Trust

Managing incentive compensation across a large and diverse portfolio requires more than administering individual plans. It requires an operating model that creates consistency across teams, adapts as business needs change and gives the field confidence in the numbers behind their compensation.

In this session, Mike Zuhlke (AbbVie) and Deepali Gupta (ZS) discuss what it takes to manage IC at scale, from establishing the right balance between centralized governance and business-unit flexibility to improving visibility, responsiveness and the overall field experience. The discussion will also examine how connected data, platforms and emerging AI capabilities are changing the way organizations manage IC while maintaining the human oversight and governance needed to build trust.

You’ll learn:

• Where to draw the line between enterprise-wide IC standards and business-unit flexibility and how a Center of Excellence can support consistency without slowing the business
• How connected platforms, data and continuous reporting can shorten the distance between a field question and a trusted answer
• Why field trust, governance and human oversight are critical foundations for applying automation and AI responsibly in incentive compensation

The views expressed by Mike Zuhlke are his own and do not necessarily reflect the views, positions, or policies of AbbVie.